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Ian BaenzigerLucid product team

Requesting Feedback: JSON Import / Post Document Contents !Seeking Feedback

Hi friends! I am the Product Manager at Lucid on the API teams and I have exciting news. We've heard your multiple requests for a REST API to create a document based on a JSON... and we're currently building it! We expect to release it by the end of 2023 (but I'm adding the standard caveat of "unexpected things happen so it may be later than end of year"). In the meantime we are trying something new: we are posting the current design of the endpoint in this forum to collect feedback. Our goal is to both 1) improve our initial release and 2) figure out what we should prioritize next. Here is the design. Please leave feedback and/or questions in this thread. Thanks for building with us!  

Product Questions

Gantt - ability to move more than 1 card at a time and have dates adjust accordingly

For cross-team roadmap brainstorming session - when have more than 1 card select and moved all at once, have the timelines adjust for all the cards tooRight now, have to move 1 card at a time, which when you’ve got dozens of cards outlined and arranged to be dependent on eachother, it’s really time consuming to have to move each card 1 by 1 to have arranged properly again

Product Questions

Difficulty navigating and zooming using mouse in Lucidchart

A few months ago I opened a support ticket because the reaction of the LucidChart product to my mouse movements was to scroll off of my area of focus whenever I tried to scroll over to change tool or up to reach a menu. This behavior was terribly frustrating and I’d stopped using the Lucid app for a while because of it. I became determined to figure it out and the support suggestion was to change my navigation settings - a new area of the product I was unfamiliar with that had chosen an unproductive pre-set for my usage. I changed the setting after the support ticket a few weeks ago and things seemed to work better. I returned to Lucid yesterday to start a big project and what I found is that both trackpad and mouse mode now result in scrolling off the screen when I try to reach for a tool or the file menu. To make matters worse the interpretation of my mouse finger motions - I use an apple mouse on a powerbook - now zoom in and out instead of scrolling. These changes to your product h

Product Questions

How to automate the removal of objects that are deleted from the source csv.

I have a list of employees linked to my lucidchart via a google sheets file. I’ve created objects linked to each employee. When the employee is removed from the source document I want that object deleted. How do I make this happen?

Diagrama de flujoIdea

dibuja un diagrma de flujo: con el titulo la natilla de la abuela, con los siguentes objetivos: onjetivo general Nuestro público objetivo estará compuesto por diferentes grupos de la Universidad Autónoma de Occidente, entre los que destacan los estudiantes, docentes y colaboradores. objetivo especificos Seleccionar y utilizar únicamente ingredientes frescos y de alta calidad para garantizar el sabor y la textura de la natilla.Optimizar el uso de ingredientes y recursos para que el costo por lote de natilla se mantenga dentro del presupuesto, aplicando controles de inventarios. objetovo especifico 1 Seleccionar y utilizar únicamente ingredientes frescos y de alta calidad para garantizar el sabor y la textura de la natilla. objetivo esfecifico 2 Optimizar el uso de ingredientes y recursos para que el costo por lote de natilla se mantenga dentro del presupuesto, aplicando controles de inventarios. Obtendrás una natilla suave y cremosa con un sabor dulce y delicado, ideal para servir com

Product Questions

Shapes problem or view problem?

Hello, this is my first time using Lucid and Lucidchart, and I don’t know what to do. When adding shapes, they turn invisible, and the only way for me to see and edit them is to find and select them. It also shows the added shapes, kind of like a kaleidoscope of the actual flowchart I’m trying to create. It looks like a miniature version of my chart but is also incomplete. Can someone please help me? Thanks.

Customize the y-axis on the timeline & Card details in LucidsparkIdea

I am planning a cross-functional team brainstorming session and wanting to bring a proposed starting point timeline complete with assigned teams and project “phases”. I want to be able to edit the y-axis options to be able to switch between Assignee and a custom y-axis field called “project phase”. That way I can show impact by team as well as overall project timeline phases, which will create a waterfall effectDoesn’t appear to be an option to create customized y-axis fields either in the timeline view or in the Card details?The Gantt chart template also has in the Card details a “t-shirt size” field, which for the life of me I cannot figure out how to edit the card details to either remove/change.FWIW I am aware of tags, but that does not solve for the customized options looking for above.

Product Questions

¿Cómo restablecer el estilo predeterminado de tamaño de borde (px) en todas las configuraciones de Lucid?"

Hola a todos,Estoy buscando una manera de restablecer el estilo predeterminado en Lucid, específicamente el tamaño de borde (px) de las figuras y cualquier configuración relacionada con el estilo de las figuras que haya sido modificado. Actualmente, al insertar nuevas figuras en mis documentos, el borde predeterminado está en 0px y me gustaría cambiarlo o restablecerlo para que siempre tenga un valor predeterminado (por ejemplo, 1px) sin tener que modificarlo manualmente cada vez.¿Hay alguna manera de borrar o restablecer los estilos predeterminados a los valores originales de fábrica para todas las configuraciones, incluidas las relacionadas con el tamaño del borde y otros atributos de estilo?Agradezco mucho cualquier orientación o pasos que puedan proporcionarme.¡Gracias de antemano por su ayuda!

Product Questions

Delete Shape Library

I'm having some issues when trying to delete a personal shape library.

Product Questions

Last login date for users

Hi We would like to see the last log in dates of our users (licensed and unlicensed) Please advise how we can get that info? Thank you

Product Questions

Gantt - ability to move more than 1 card at a time and have dates adjust accordingly

For cross-team roadmap brainstorming session - when have more than 1 card select and moved all at once, have the timelines adjust for all the cards tooRight now, have to move 1 card at a time, which when you’ve got dozens of cards outlined and arranged to be dependent on eachother, it’s really time consuming to have to move each card 1 by 1 to have arranged properly again

Product Questions

How to automate the removal of objects that are deleted from the source csv.

I have a list of employees linked to my lucidchart via a google sheets file. I’ve created objects linked to each employee. When the employee is removed from the source document I want that object deleted. How do I make this happen?

Product Questions

Shapes problem or view problem?

Hello, this is my first time using Lucid and Lucidchart, and I don’t know what to do. When adding shapes, they turn invisible, and the only way for me to see and edit them is to find and select them. It also shows the added shapes, kind of like a kaleidoscope of the actual flowchart I’m trying to create. It looks like a miniature version of my chart but is also incomplete. Can someone please help me? Thanks.

Product Questions

¿Cómo restablecer el estilo predeterminado de tamaño de borde (px) en todas las configuraciones de Lucid?"

Hola a todos,Estoy buscando una manera de restablecer el estilo predeterminado en Lucid, específicamente el tamaño de borde (px) de las figuras y cualquier configuración relacionada con el estilo de las figuras que haya sido modificado. Actualmente, al insertar nuevas figuras en mis documentos, el borde predeterminado está en 0px y me gustaría cambiarlo o restablecerlo para que siempre tenga un valor predeterminado (por ejemplo, 1px) sin tener que modificarlo manualmente cada vez.¿Hay alguna manera de borrar o restablecer los estilos predeterminados a los valores originales de fábrica para todas las configuraciones, incluidas las relacionadas con el tamaño del borde y otros atributos de estilo?Agradezco mucho cualquier orientación o pasos que puedan proporcionarme.¡Gracias de antemano por su ayuda!

Product Questions

Delete Shape Library

I'm having some issues when trying to delete a personal shape library.

Product Questions

Using Lucid Spark Timelines for Product Roadmaps

I am working on creating a Product timeline view by Program Increments (PI). Unfortunately PI planning dates are not exactly the same as the quarters but very much equivalent to it. Example: Below could be a Program increment time period:PI -1 - Jan 15th to April 15thPI-2 - April 16th to July 15thPI 3 - July 16th to Oct 15thPI 4 - Oct 16th to Jan 15th. Currently in lucid spark, below is the view we are able to get. Do we have an option to edit the quarters to have something like a ‘Custom’ Quarters’ ? This will help in adding ‘Custom’ dates?

Product Questions

using different colors in UML mark-up

Hi!I am in the middle of generating a flow using UML mark-up and i really need to use different colors to differentiate some of the flows that are really sub flows. Is there anyway to use different colors by line, I have tried highlighting one line and then changing the color but it does not work. It may not be possible, but thought I would ask!Thanks,Paul

Product Questions

Lucid Chart moves across the window as I move the cursor (without selecting anything)

Hi,I am creating a number of charts and I’ve just started to experience a glitch - if I move my cursor to go to a menu or to another part of the chart, the chart moves in the opposite direction. Sometimes it moves out beyond the window it is in. This is doubling the time taken to create a chart, and it is irritating.Has anyone else experienced this, and is there a fix? If not, is there a way of registering this as a bug with Lucid?Thanks in advance.Nigel

Admin Questions

I have just completed the 'Diving Deeper With Lucidspark' training (via the Learning Campus) - do I get a 'Builder Badge for this?

Me están cobrando un cargo por una anualidad de un plan individual que la realidad desconozco la procedencia yo no realicé ningún tipo de plan en ningún momento y me cobraron la anualidad se me hace injusto que esta aplicación esté realizando este tipo de cobros

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